FAQ's
Superior Moving Service delivers fully managed relocation solutions designed to minimize disruption, eliminate guesswork, and keep your business moving forward.
Learn MoreFrequently Asked Questions
Have questions about our services? Below are answers to some of the most common questions we receive.
Can you assist with residential moving?
No, we specialize in commercial moving, logistics, warehousing and design studio services. We do not handle residential moves or the removal of residential items.
Can you remove trash or unwanted items for us?
Yes, we can assist with trash removal, including recycling or donating unwanted items. Let us know how you’d like these items handled.
Can you handle sensitive or high-value items?
Yes, we have experience moving sensitive and high-value items such as artwork, IT equipment, heavy office machinery, and fragile office supplies. We take every precaution to ensure safe transport.
Do you provide packing and unpacking services?
Yes, we offer comprehensive packing and unpacking services to ensure your items are securely transported.
Do you offer after-hours or weekend moving services?
Yes, we can schedule moves outside of standard business hours to minimize disruption to your operations. Please let us know your preferred timing.
Can you help with office relocation planning?
Yes, we provide office relocation planning services, including logistics coordination, timeline management, and workspace layout optimization.
Do you provide moving supplies?
Yes, we can supply packing materials such as boxes, bubble wrap, tape, etc… Let us know what you need.
Can I hire just two movers to assist with a small job?
Yes, we can provide as few as two movers or a full crew, depending on the job requirements.
What types of furniture do you install?
We install all types of modular office furniture, including cubicles, desks, shelving units, and more.
Can you assist with reconfiguring existing office layouts?
Yes, we can help redesign and reconfigure your current office space to improve functionality and aesthetics.
Do you provide disassembly and reassembly services?
Yes, we handle the disassembly and reassembly of furniture during relocations or renovations.
How do you ensure proper installation?
Our trained team follows manufacturer guidelines and industry best practices to ensure safe and accurate installations.
Can you install furniture outside of business hours?
Yes, we offer flexible scheduling, including after-hours and weekend installations, to minimize disruption.
What storage options do you offer?
We provide secure, climate-controlled warehousing solutions for short-term and long-term storage needs.
Is your warehouse facility secure?
Yes, our facility is equipped with advanced security systems, including surveillance cameras and controlled access.
Can you store sensitive or high-value items?
Yes, we have the capability to store sensitive and high-value items with appropriate security measures.
Do you offer inventory management services?
Yes, we provide detailed inventory tracking and management to keep you informed about your stored items.
Can you handle the logistics of retrieving and delivering stored items?
Yes, we offer comprehensive logistics services to retrieve and deliver your stored items as needed.
What services does your design studio offer?
Our Design Studio service is tailored for interior designers, managing deliveries, inspecting items, and coordinating logistics to ensure seamless installations.
How does the inspection and reporting process work?
Upon receiving items, we inspect, photograph, and document each piece, providing detailed reports within 48 hours to keep you informed.
Do you offer storage solutions for design projects?
Yes, we provide secure storage, organizing items until they’re ready for installation, ensuring everything is in place when needed.
Can you handle installations for remote projects?
Absolutely. Our services are ideal for both local and remote projects, managing all logistics to ensure timely and accurate installations.
What measures do you take to ensure items are handled with care?
We offer white-glove service, meticulously handling items from receiving to final placement, including assembly and arrangement to meet your specifications.
How do you manage inventory for multiple design projects?
Each item is tagged, labeled, and tracked, with detailed inventory reports provided, ensuring you always know the status and location of your items.
glossary
Commercial Moving & Relocation
FF&E (Furniture, Fixtures & Equipment): All movable office and facility assets, including desks, chairs, workstations, lighting, and equipment.
Intra-Office Move: Relocating employees, furniture, and equipment within the same building or campus.
Inter-Office Move: Relocation between different buildings or locations.
MAC Work (Moves, Adds, Changes): Ongoing workspace adjustments such as relocating staff, adding workstations, or reconfiguring layouts.
Restack: Reorganizing an entire floor or building to optimize space usage.
Swing Space: Temporary office space used during renovations or major relocations.
Phased Move: A relocation completed in stages to minimize business disruption.
White-Glove Moving: High-touch service for sensitive, executive, or high-value environments.
After-Hours Move: Relocation performed evenings or weekends to avoid business interruptions.
Crate Rental Program: Reusable moving crates provided for efficient packing and transport.
Installation & Furniture Services
Modular Furniture Installation: Assembly and installation of panel-based or system furniture workstations.
Deinstallation / Teardown: Disassembly and removal of existing furniture systems.
Reconfiguration: Rearranging existing furniture into new layouts.
Punch List: Final corrections or adjustments after installation is complete.
Bench Seating System: Open-plan workstation style with shared desks and minimal partitions.
Panel System: Traditional cubicle furniture with vertical panels.
Height-Adjustable Workstation: Desk systems that allow users to sit or stand.
Field Modification: On-site furniture adjustments to meet space requirements.
Post-Install Support: Ongoing service for furniture adjustments and maintenance.
Warehousing & Asset Management
Short-Term Storage: Temporary storage for items between project phases.
Long-Term Storage: Extended storage for surplus or archived assets.
Inventory Management: Tracking and documenting stored furniture and equipment.
Asset Tagging: Labeling items for identification and tracking.
Pull & Prep: Retrieving items from storage and preparing them for delivery.
Cross-Docking: Direct transfer from inbound to outbound transportation.
Vault Storage: Secure, climate-controlled storage for sensitive materials.
FF&E Storage: Dedicated storage for furniture and equipment.
RDI (Receive, Design & Install): Centralized process where furniture is received, inventoried, staged, and deployed according to design and installation plans.
Design Studio & Planning
Space Planning: Designing layouts for efficient and productive use of office space.
Test Fit: Preliminary layout showing how furniture fits within a space.
Programming: Analyzing space needs based on staffing and workflow.
CAD Drawings: Computer-generated floor plans and layouts.
3D Rendering: Visual models showing proposed office designs.
Furniture Specification: Detailed listing of furniture models, finishes, and quantities.
Finish Schedule: Documentation of materials, colors, and surfaces.
Blocking & Stacking Plan: High-level layout showing departmental placement.
Workplace Strategy: Design approach focused on productivity and culture.
RDI (Receive, Design & Install): Integrated delivery model managing receiving, space planning, and professional installation.
Lease-End & Decommissioning Services
Lease-End Restoration: Returning a space to landlord-required condition.
Decommissioning: Complete removal of office assets at lease termination.
Non-Structural Demolition: Removal of partitions, fixtures, and finishes without affecting structure.
Disposal Services: Responsible removal and recycling of unwanted materials.
E-Waste Recycling: Proper disposal of electronic equipment.
Green Disposal: Environmentally responsible recycling and donation services.
Floor Patch & Paint: Minor repairs to restore floors and walls.
Data Destruction: Secure shredding of sensitive information.
Clear-to-Core: Removal of all interior elements down to base structure.
Project Management & Compliance
SOW (Scope of Work): Document outlining services, responsibilities, and deliverables.
RFP (Request for Proposal): Formal request for vendors to submit pricing and solutions.
COI (Certificate of Insurance): Proof of insurance coverage.
Change Order: Document approving changes to project scope or cost.
Turnkey Project: Complete service from planning through completion.
Site Survey: Pre-project inspection and assessment.
Job Costing: Tracking labor and material expenses.
Prevailing Wage: Government-mandated wage rates for public projects.
Dome Installation & Specialty Structures
Inflatable Sports Dome: Air-supported structure for indoor recreation.
Anchor System: Method used to secure the dome to its foundation.
Membrane Fabric: Exterior material forming the dome shell.
Blower System: Fans that maintain air pressure.
Airlock Entry: Pressurized entrance maintaining inflation.
Seasonal Installation: Temporary dome setup for seasonal use.
Seasonal Teardown: Removal and storage of dome systems.
Ground Preparation: Site preparation before installation.
Snow-Melt System: Heating system preventing snow accumulation.
Logistics & Transportation
Last-Mile Delivery: Final delivery from warehouse to destination.
Inside Delivery: Placement of items inside client facilities.
Blanket-Wrap Service: Protective furniture wrapping.
Dedicated Fleet: Company-owned transportation vehicles.
Load Optimization: Maximizing truck capacity.
Dock-to-Dock Service: Transfers between loading docks.
Freight Brokerage: Coordination of third-party transportation.
Sustainability & Safety
LEED Compliance: Support for green building standards.
Chain of Custody: Tracking item handling history.
Certified Recycling Partner: Approved recycling vendor.
Diversion Rate: Percentage of materials diverted from landfills.
OSHA Compliance: Adherence to workplace safety regulations.
3177 Mercier St,
Kansas City, MO 64111
816-471-1662
[email protected]
